The city hotel is located 8 km from the capital, Andorra La Vella, at the confluence of three ski resorts; Pal, Arinsal and Arcalis, and 1 km from La Massana cable car which takes guests to Pal. The town centre is just 150 metres from the business hotel and guests will find links to the public transport network, restaurants, bars, shops, museums and the bus station within 200 metres. The nightlife of Caldea is approximately 6 km from the casino resort, the cross-country ski runs are around 14 km away and Vallnord-La Massana is roughly 1.5 km away. Girona-Costa Brava Airport and Barcelona-El Prat de Llobregat Airport are both approximately 200 km from the hotel.

This modern three-star eco hotel is situated in one of the most beautiful villages of the principality. Built in the traditional style of the country, it is perfectly integrated into the magnificent landscape of Ordino. With a fine restaurant available to all hotel guests, the air-conditioned establishment offers 39 rooms in total and facilities include 24-hour reception and check-out services, a hotel safe for valuables, currency exchange facilities, a cloakroom, lift access, a newspaper stand and an auditorium. Guests may relax and enjoy a drink in the cafe, bar or pub, and there is also a TV lounge, games room and children's playground. Guests may also take advantage of the wireless Internet access, room and laundry services, a car park and a garage.

Each room features an en suite bathroom with a bathtub and hairdryer. Rooms are furnished with a double bed, piped music, central heating and a private terrace. Other in-room amenities include a direct dial telephone, satellite TV, a radio, hifi, Internet access and a safe.