The Mountain Romance Family Hotel & Spa is located in Bansko, an 8-minute walk (600 meters) from the Gondola Lift station and a 10-minute walk (800 meters) from the city center and old town. The hotel offers a shuttle bus service to the Gondola station for a fee. A variety of accommodations are available, including studios and one- and two-bedroom apartments, all with free internet access. Each apartment features a kitchenette and a balcony with magnificent mountain views. Guests enjoy complimentary access to the spa, which includes a jacuzzi, sauna, steam room, massage facilities, a hot tub, and a hammam bed. The hotel's tavern offers a taste of Bansko's culinary traditions with dishes prepared by Chef Stancho. Airport transfers and ski passes/equipment rentals can also be arranged.