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The hotel is located in the southwest of the island of Tenerife, 800 metres from the town of Alcala with its restaurants and shops. The facility is located on a 90,000 m² plantation of mainly bananas and other tropical fruit trees. Guests can walk to the coast from the farm. The beach of Punta Blanca, which offers some the best waves for surfing, is within a 15-minute walk of the hotel. Parque Nacional del Teide is about 35 km away, as is Garachico. Sur Reina Sofia Airport is some 40 km away and Tenerife Norte (Los Rodeos) Airport is about 100 km from the establishment.

There are only 8 rooms in total at this charming beach hotel. Guests are welcomed in the lobby with a hotel safe. A games room, TV lounge, children's playground, kids' club, wireless Internet access, room and laundry services, and a car park are also available. Food and drink are served in the café, bar and restaurant. Guests can also hire bicycles on-site (fees apply).

All rooms come with a shower, double bed, satellite/cable TV, Internet access, a safe, minibar and a terrace.

The hotel also has an outdoor swimming pool and solarium area with barbacoa. Sun loungers with parasols are laid out ready for use. Guests can also play table tennis on-site.

Guests may select their breakfast from a buffet each morning. They are made primarily with products of the plantation.
Dinner is available by reservation (homemade food prepared on the day). Sunday dinner is not available.

From Reina Sofia Airport in the south take the motorway towards Playa de las Americas until the exit for Los Gigantes. Continue along the main road until the town of Alcala. After 800 m on the right there is a sign for the hotel. Continue in that direction until the hotel entrance.

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